Frequently asked questions
Everything you need to know before booking. Still stuck? Get in touch.
Appointments & booking
How do I book?
Book online via the booking button on any page, or call 07759 689612. New clients get £20 off their first session.
Do I need a referral?
No - you can book directly. We assess you fully at your first appointment.
What is your cancellation policy?
If you cancel within 24 hours of your appointment, the full session fee is payable within 2 days of the cancelled appointment. If you cancel within 48 hours, half the session fee is payable within 2 days. Both are applied at the practitioner's discretion.
Treatments
What's the difference between sports and Swedish massage?
Sports massage is deeper and more targeted, for recovery and tightness. Swedish massage is gentler and relaxation-focused. See our Sports Massage and Swedish Massage pages.
Will treatment hurt?
It should never be unbearable. Deeper work can feel intense in tight areas, but we adjust pressure throughout and work within your comfort.
What should I wear?
Comfortable, loose clothing. For some treatments we may ask you to remove an outer layer - you will always be made comfortable and appropriately draped.
How many sessions will I need?
Many clients feel a real difference within one to three sessions. We give you an honest estimate at your assessment.
Mobile & clinic
Do you come to my home?
Yes - mobile appointments are available across Gloucestershire, at home or at work. See Areas We Cover.
Which areas do you cover?
Newent, Gloucester, Cheltenham, Tewkesbury, Ross-on-Wye, the Forest of Dean and surrounding villages.
Is mobile more expensive?
Mobile is competitively priced. Any travel charge for outlying areas is made clear when you book - no surprises.
Where's the clinic and is there parking?
The Old Barn, Upleadon, Newent, GL18 1ED, with free on-site parking.
Conditions
What can you treat?
Lower back pain, sciatica, tennis elbow, nerve irritation, tension headaches, sports injuries and general muscular pain. See our Injury Treatment hub.
When should I see a GP instead?
Seek medical advice for red-flag symptoms such as loss of bladder or bowel control, severe or spreading weakness, or sudden severe headaches. We will always refer on when needed.
Pricing & payment
How much does it cost?
£45 for 30 minutes and £75 for 60 minutes. Your first visit is a 75-minute initial session for £85 - that's £20 off. The same pricing applies across sports massage, Swedish massage and injury treatment.
How do I pay?
Card or cash, paid at your appointment. Details are confirmed when you book.
Still have questions?
Get in touch or book your first session with £20 off.